Updated: August 8, 2026
At Vrihyara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with us, we may collect certain information, including:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Mobile/phone number
- Account login details, where applicable
- Order and purchase history
- Information you provide when contacting customer support
Payment Information
When you make a purchase, your payment may be processed through third-party payment gateways. We may receive limited payment-related information necessary to confirm and process your order.
We do not store your complete debit card, credit card, UPI, or banking credentials on our website unless specifically permitted and secured under applicable laws and payment-security standards.
Automatically Collected Information
When you browse our website, certain information may be collected automatically, such as:
- IP address
- Browser type and device information
- Operating system
- Pages visited
- Referring website
- Date and time of website visits
- Website usage and interaction information
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery and shipping
- Process payments and refunds
- Provide customer support
- Communicate with you regarding your orders
- Send order confirmations, invoices, and shipping updates
- Improve our products, website, and customer experience
- Personalize your shopping experience
- Prevent fraud, unauthorized transactions, and misuse
- Comply with applicable legal and regulatory requirements
- Send promotional offers and marketing communications where permitted and where you have provided appropriate consent
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Process orders
- Understand website traffic
- Improve website performance
- Provide relevant advertisements and marketing
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Sharing of Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers who help us operate our business, including:
- Payment processing providers
- Shipping and logistics partners
- Website and hosting service providers
- Technology and analytics providers
- Marketing and communication service providers
- Customer support providers
These parties receive only the information reasonably necessary to provide their services.
We may also disclose information when required by law, legal process, government authority, or when necessary to protect our rights, customers, website, or business.
5. Payment Security
Payments made through our website may be processed by secure third-party payment providers.
Vrihyara does not request or ask customers to share complete card numbers, CVV numbers, passwords, OTPs, or other confidential payment credentials through email, WhatsApp, phone calls, or social media.
Please do not share your OTP or payment PIN with anyone claiming to represent Vrihyara.
6. Shipping and Delivery Information
To fulfill your order, we may share your name, contact number, and delivery address with our shipping and logistics partners.
This information is used solely for purposes such as order processing, delivery, tracking, and customer support.
7. Marketing Communications
With your consent, we may send you information about:
- New products
- Special offers
- Discounts
- Festival collections
- Promotions
- Other updates from Vrihyara
You may unsubscribe from promotional emails or communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Please note that you may continue to receive essential transactional communications, such as order confirmations and shipping updates.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.
Vrihyara is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill your orders
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal, tax, accounting, and regulatory requirements
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us without appropriate parental or guardian consent, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for certain uses of your information
- Opt out of promotional communications
- Raise a concern regarding the handling of your personal information
To exercise any applicable rights, please contact us using the details provided below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
Any updated Privacy Policy will be published on this page with the revised “Last Updated” date.
We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Vrihyara
Email: estore@vrihyara.com
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.