Terms & Conditions

Updated: August 8, 2026

Welcome to Vrihyara. These Terms & Conditions govern your access to and use of the Vrihyara website, including browsing, purchasing products, creating an account, and using any services available through the website.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Vrihyara

Vrihyara is an online platform offering spiritual, devotional, festive, and related products for customers.

All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, product descriptions, prices, and offers at any time without prior notice.

2. Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement under applicable law.
• The information provided by you is accurate and complete.
• You will use the website only for lawful purposes.
• You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms & Conditions on their behalf.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colors, and other information displayed on the website are accurate.

However, actual products may vary slightly from website images due to:

• Lighting and photography conditions
• Screen/display settings
• Manufacturing or handcrafted variations
• Material and finishing variations
• Differences in color reproduction

Such minor variations will not generally be considered a product defect.

For handmade or traditionally crafted products, slight variations may be part of the nature and character of the product.

4. Product Availability

Products shown on the website are subject to availability.

Vrihyara reserves the right to:

• Limit the quantity of products available for purchase
• Cancel an order due to stock limitations
• Correct product or inventory errors
• Discontinue products
• Refuse or cancel an order where necessary

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

5. Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, including GST where applicable, may be included in or added to the displayed price depending on the product and applicable law.

Shipping and delivery charges, if applicable, will be displayed during the checkout process.

Vrihyara reserves the right to correct pricing errors or other inaccuracies. If an order has been placed at an incorrect price due to a technical or listing error, we may cancel the order and refund any payment already made.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication channels.

An order confirmation does not necessarily mean that the order has been finally accepted. Vrihyara reserves the right to cancel or decline an order in certain circumstances.

These may include:

• Product being unavailable
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect shipping or billing information
• Technical or system errors
• Payment-related issues
• Any other legitimate business or legal reason

If an order is cancelled after payment, the applicable amount will be refunded through the appropriate payment method.

7. Payment

Payments may be processed through third-party payment gateways.

By making a payment, you confirm that you are authorized to use the selected payment method.

Vrihyara does not request customers to share their OTP, UPI PIN, card PIN, CVV, password, or other confidential payment credentials through phone calls, email, WhatsApp, or social media.

You are responsible for ensuring that the payment information provided by you is accurate.

8. Shipping and Delivery

We aim to process and dispatch orders within the estimated time mentioned on the website or communicated to you.

Delivery timelines may vary depending on:

• Delivery location
• Product availability
• Courier/logistics partner
• Weather conditions
• Public holidays
• Festivals or peak shopping periods
• Natural events or circumstances beyond our control

Once an order has been handed over to the courier or logistics partner, delivery may be subject to their terms and operational timelines.

Vrihyara will make reasonable efforts to assist customers in resolving delivery-related issues.

9. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full name
• Complete address
• PIN code
• Mobile number
• Other information required for delivery

Vrihyara will not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

10. Cancellation Policy

Orders may be cancelled before dispatch, subject to our order-processing status.

Once an order has been dispatched, cancellation may no longer be possible.

If you wish to cancel an order, please contact our customer support team as soon as possible with your order details.

Any eligible refund will be processed according to our Refund & Cancellation Policy.

11. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to the Vrihyara Return & Refund Policy applicable to the product purchased.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, or other applicable conditions.

Customers should carefully review the applicable return/refund conditions before placing an order.

For damaged, defective, incorrect, or missing products, customers should contact Vrihyara within the specified period after delivery and provide the required information, including photographs or videos where requested.

12. Promotional Offers and Discounts

From time to time, Vrihyara may offer discounts, promotional codes, coupons, or special offers.

Promotional offers may be subject to additional terms, including:

• Validity period
• Minimum order value
• Product/category restrictions
• One-time use restrictions
• Customer eligibility
• Other conditions specified with the offer

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

Vrihyara reserves the right to modify or withdraw an offer at any time, subject to applicable law.

13. Intellectual Property

All content available on the Vrihyara website, including but not limited to:

• Logos
• Brand names
• Product photographs
• Graphics
• Images
• Videos
• Text
• Product descriptions
• Website design
• Layout
• Icons
• Illustrations

is owned by or licensed to Vrihyara and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from Vrihyara.

14. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Introduce viruses, malware, or harmful code
• Interfere with website security or functionality
• Use automated systems to scrape or collect website information without authorization
• Submit false or misleading information
• Engage in fraudulent transactions
• Impersonate another person or entity
• Abuse, threaten, or harass Vrihyara employees, representatives, or other customers

Vrihyara reserves the right to restrict or terminate access to the website where misuse is identified.

15. Customer Reviews and User-Generated Content

If you submit reviews, photographs, comments, testimonials, or other content to Vrihyara, you confirm that:

• The content is genuine and does not contain unlawful or misleading information.
• You have the necessary rights to submit the content.
• The content does not violate the privacy, intellectual property, or other rights of another person.

By submitting content, you grant Vrihyara permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website-related purposes, subject to applicable law.

Vrihyara reserves the right to remove content that is offensive, misleading, unlawful, irrelevant, or otherwise inappropriate.

16. Third-Party Services and Links

Our website may use or provide access to third-party services, including payment gateways, delivery partners, analytics services, social media platforms, and other technology providers.

The use of third-party services may be subject to their own terms and privacy policies.

Vrihyara is not responsible for the content, security, availability, or practices of third-party websites or services that are outside our control.

17. Privacy

Your use of the Vrihyara website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from viruses or other harmful components
• Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.

19. Disclaimer

To the maximum extent permitted by applicable law, Vrihyara shall not be responsible for losses arising from:

• Temporary website unavailability
• Delays caused by third-party logistics providers
• Events beyond our reasonable control
• Incorrect information provided by customers
• Unauthorized use of customer accounts
• Third-party websites or services
• Minor differences between website images and actual products

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

20. Force Majeure

Vrihyara shall not be liable for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• Floods
• Fire
• Earthquakes
• Epidemics or pandemics
• Government restrictions
• War or civil disturbance
• Strikes
• Transportation disruptions
• Internet or technology failures
• Courier or logistics disruptions

21. Limitation of Liability

To the extent permitted by applicable law, Vrihyara’s liability in connection with any purchase or use of the website shall be limited to the amount paid by the customer for the specific product or service giving rise to the claim.

Nothing in these Terms & Conditions limits liability that cannot legally be limited under applicable law.

22. Indemnification

You agree to indemnify and hold harmless Vrihyara, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, or expenses arising from:

• Your violation of these Terms & Conditions
• Your misuse of the website
• Your violation of applicable law
• Your infringement of another person’s rights
• False or misleading information submitted by you

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in Jaipur, India

24. Changes to These Terms

Vrihyara may update or modify these Terms & Conditions from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

Your continued use of the website after changes are published constitutes your acceptance of the revised Terms & Conditions, subject to applicable law.

25. Contact Us

If you have questions regarding these Terms & Conditions, your order, or any of our policies, please contact us

Email: estore@vrihyara.com