Updated: August 9, 2026
At Vrihyara, we understand that timely and safe delivery is an important part of your shopping experience. We carefully pack every order and work with trusted shipping and logistics partners to deliver your products safely across India.
Please read our Shipping Policy below for information about order processing, delivery timelines, shipping charges, tracking, and delivery-related issues.
1. Shipping Availability
Vrihyara currently delivers products to locations across India, subject to serviceability by our logistics partners.
Some remote or restricted locations may have limited delivery availability. If your PIN code is not serviceable, you will be informed during checkout or contacted by our team.
2. Order Processing Time
Orders are generally processed and prepared for dispatch within 1โ3 business days after successful payment and order confirmation.
Orders placed on Sundays, public holidays, or during major festivals may require additional processing time.
For customized, made-to-order, or specially prepared products, additional processing time may apply. The estimated timeline, where applicable, will be mentioned on the product page or communicated to you.
3. Delivery Time
After dispatch, estimated delivery time is generally:
- Metro & major cities: 2โ5 business days
- Other cities and towns: 3โ7 business days
- Remote locations: 5โ10 business days
These are estimated timelines and not guaranteed delivery dates.
Actual delivery time may vary depending on the destination, courier availability, weather, public holidays, festivals, and other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.
Vrihyara may occasionally offer:
- Free shipping promotions
- Free shipping above a specific order value
- Location-based shipping offers
- Festival or promotional shipping discounts
Any applicable shipping offer will be subject to the terms displayed at the time of purchase.
5. Order Tracking
Once your order has been dispatched, you may receive a shipping confirmation containing the available tracking details.
You can use the tracking information provided by the courier/logistics partner to monitor your shipment.
If tracking information does not update immediately after dispatch, please allow some time for the courier system to register the shipment.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts to deliver your order.
Please ensure that:
- The recipient is available at the delivery address.
- The mobile number provided during checkout is active.
- The delivery address and PIN code are accurate.
- The recipient is available to receive the package.
If delivery fails because the recipient is unavailable or the address/information provided is incorrect, the shipment may be returned to Vrihyara.
Additional shipping charges may apply if the order needs to be re-shipped.
7. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
Please carefully check:
- Name
- House/Flat number
- Building/Society
- Street/Area
- City
- State
- PIN code
- Mobile number
Vrihyara will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If you notice an error in your shipping address after placing an order, please contact us immediately.
We will try to update the address before dispatch, but changes cannot be guaranteed once the order has been shipped.
8. Delayed Delivery
While we aim to deliver orders within the estimated timeline, delays may occur due to circumstances such as:
- Heavy demand during festivals
- Public holidays
- Weather conditions
- Natural disasters
- Transportation disruptions
- Courier delays
- Government restrictions
- Incorrect address information
- Remote delivery locations
- Technical or operational issues
If your order is significantly delayed, please contact our customer support team with your order number so that we can assist you.
9. Damaged Package or Product
We take reasonable care to pack products securely before dispatch.
If you receive a package that appears damaged, tampered with, or opened, please:
- Take photographs of the package before opening it.
- Record an unboxing video where possible.
- Check the product immediately after opening.
- Contact Vrihyara within 48 hours of delivery if the product is damaged, defective, or incorrect.
Please refer to our Return & Refund Policy for information about damaged or incorrect products.
10. Missing Items
If any product, accessory, or component appears to be missing from your order, please contact us within 48 hours of delivery.
Please provide your order number and clear photographs/videos of the received package and its contents so that our team can investigate the issue.
11. Undelivered or Lost Shipments
If your tracking information shows that your shipment has been delivered but you have not received it, please contact us as soon as possible.
We will coordinate with the relevant courier/logistics partner to investigate the matter.
If a shipment is confirmed as lost in transit, Vrihyara will provide an appropriate resolution in accordance with the circumstances and applicable policies.
12. Cash on Delivery (COD)
If Cash on Delivery is available for your location and order, the applicable COD option will be displayed during checkout.
COD availability may depend on:
- Delivery PIN code
- Order value
- Product category
- Courier serviceability
- Customer/order history
Vrihyara reserves the right to restrict or discontinue COD availability for particular orders or locations.
13. International Shipping
Unless specifically mentioned on our website, Vrihyara currently does not offer international shipping.
If international shipping becomes available in the future, applicable shipping charges, taxes, customs duties, and delivery conditions will be communicated before purchase.
14. Shipping During Festivals
During festivals and peak shopping periods such as Raksha Bandhan, Janmashtami, Navratri, Diwali, and other major occasions, order volumes may be significantly higher.
This may result in additional processing or delivery time.
We recommend placing festival-related orders in advance to allow sufficient time for delivery.
15. Delivery to Remote Locations
Delivery to remote, rural, or difficult-to-access locations may require additional time.
Additional charges may apply where supported by our logistics partners.
If a location is not serviceable, Vrihyara may contact the customer to discuss an alternative delivery option or refund the applicable order amount.
16. Change of Delivery Address
If you need to change your delivery address after placing an order, please contact us as soon as possible.
We can only change the address if the order has not yet been dispatched and the requested location is serviceable.
Once the shipment has been handed over to the courier, address changes may not be possible.
17. Shipping Partners
Vrihyara may use third-party courier and logistics companies for order delivery.
The courier partner may vary depending on:
- Destination
- PIN code
- Product type
- Shipment size/weight
- Availability
- Delivery requirements
Once the package is handed over to the courier, certain aspects of delivery are subject to the courier partner’s operational policies.
18. Order Cancellation After Dispatch
Once an order has been dispatched, cancellation may not be possible.
If you no longer require a dispatched order, please contact our customer support team. The applicable cancellation, return, or refund process will depend on the shipment status and our Return & Refund Policy.
19. Contact Us
If you have questions about your shipment, delivery status, or shipping charges, please contact us:
Vrihyara
Email: estore@vrihyara.com
When contacting us about an order, please provide your Order Number so that we can assist you more quickly.
Our Shipping Promise
Secure Packaging โข Reliable Delivery โข Order Tracking โข Customer Support
We make every reasonable effort to ensure that your Vrihyara products reach you safely and on time.
Thank you for choosing Vrihyara